Easypaisa is a popular mobile banking service in Pakistan that allows people to transfer money, pay bills, buy mobile top-ups, and much more. While using the service, sometimes, you may send money to the wrong number or make a transaction by mistake. In such cases, it’s essential to know how to reverse Easypaisa transaction. This article will guide you through the process of reversing an Easypaisa transaction.
Understanding Easypaisa Transaction Reversal Policy
Before reversing an Easypaisa transaction, you should understand the Easypaisa transaction reversal policy. According to the policy, an Easypaisa transaction can only be reversed within 30 minutes of the transaction time. After 30 minutes, the transaction cannot be reversed.
Reasons for Reversing Easypaisa Transaction
Here are some common reasons why you may need to reverse an Easypaisa transaction:
- You sent money to the wrong number
- The recipient didn’t receive the money
- The transaction failed due to a technical issue
- The transaction was unauthorized
- The transaction amount was incorrect
Steps to Reverse Easypaisa Transaction
Here are the steps to reverse an Easypaisa transaction:
Step 1: Contact Easypaisa Helpline
The first step is to contact the Easypaisa helpline at 3737 from your Easypaisa registered number or 042-111-003-737 from any other network number. Explain the reason for reversing the transaction, and provide the transaction ID to the customer care representative.
Step 2: Provide Required Information
The customer care representative will ask for some information, including your Easypaisa account number, CNIC number, and transaction details. Make sure to provide accurate information to avoid any delays.
Step 3: Wait for Confirmation
After providing the required information, the customer care representative will initiate the transaction reversal process. You will receive a confirmation message once the transaction is reversed.
Step 4: Check Your Easypaisa Account
After receiving the confirmation message, check your Easypaisa account balance to ensure that the amount has been reversed. The reversed amount will be credited back to your account within 2 to 3 working days.
Tips to Avoid Easypaisa Transaction Reversals
Here are some tips to avoid Easypaisa transaction reversals:
- Always double-check the recipient’s phone number before sending money
- Make sure the recipient has an active Easypaisa account
- Keep your Easypaisa account information confidential
- Check your Easypaisa account balance and transaction history regularly
Can I reverse an Easypaisa transaction after 30 minutes?
No, an Easypaisa transaction cannot be reversed after 30 minutes of the transaction time.
How long does it take to reverse an Easypaisa transaction?
The reversed amount will be credited back to your account within 2 to 3 working days.
What information do I need to provide to reverse an Easypaisa transaction?
You will need to provide your Easypaisa account number, CNIC number, and transaction details to reverse an Easypaisa transaction.
Can I reverse an Easypaisa transaction if it was made to a non-Easypaisa user?
No, you cannot reverse an Easypaisa transaction if it was made to a non-Easypaisa user. In such cases, you should contact the recipient and request them to return the money.
What should I do if my Easypaisa transaction failed?
If your Easypaisa transaction failed, contact the Easypaisa helpline and provide the transaction details. The customer care representative will assist you in resolving the issue.
In conclusion, reversing an Easypaisa transaction is easy if you follow the right steps. Always make sure to double-check the recipient’s phone number and keep your account information confidential to avoid any unauthorized transactions. If you need to reverse an Easypaisa transaction, contact the Easypaisa helpline within 30 minutes of the transaction time. By following these tips, you can avoid Easypaisa transaction reversals and use the service with ease.